Computer Operator

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**
- Handle production operating system resource availability, reboot devices
- Perform root cause analysis, resolution and / or critical issue for production systems.
- Monitoring various queues like Rdy, Act, Skel, ABEND and Late queue.
- Monitoring for SLA checklist and make sure of the SLA jobs completion within the given SLA time
- Performing Adhoc requests like Demanding, Canceling, Holding and JCL Override (proc override, parm override, executing the job from a different library).
- Issuing CICS related commands as per programmers request like closing files or open files in required CICS region.
- Alerts monitoring and Ticket Raising for outstanding messages and recycling various CICS/IMS/DB2 regions as per request by support team with SDM approval.
- Any storage drive or device issues are occurred will notify to storage team and will raise CE ticket and follow-up with CE for resolution status.
- Execute recovery procedures for production operating systems, devices and reply to control commands
- Monitor and execute production subsystem (e.g. IMS, CICS, DB2, IDMS) started tasks restarts
- Facilitate the SWAT/Service Recovery Team meeting

**Required Technical and Professional Expertise**
- Minimum 2 years’ experience in Mainframes batch and console operations
- Proficient in MVS, COBOL, JCL, VSAM, DB2, CICS and other Mainframe related Tools for Batch Environment
- Experience in scheduling on-request batch jobs that require immediate execution.
- Experience in working on console.
- Ability to invoke resolution and restart procedures in case of failures in the batch jobs

**Preferred Technical and Professional Experience**
- Working knowledge on Mainframes job operations tools such as CA7 / Control-M
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications

**Required Education**

Bachelor's Degree

**Preferred Education**

Master's Degree

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

Computer Operator

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Early Professional

**Travel Required**

No Travel

**Company**

(Y030) Kyndryl Solutions Private Limited

**Is this role a commissionable / sales incentive based position**

No