Urgent- Contractual- Associate

2 weeks ago


Navi Mumbai, India Orcapod Full time

**Roles and Responsibilities**

Operational Responsibilities:

- Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision
- Implement practices to improve operational efficiencies
- Coach and Train team members

People Management Responsibilities
- Good team player
- Coach rest of the team on quality aspects or new learning when required

**Required skills**:

- BE Automobile Graduate/Diploma with or without Automotive experience
- BE Mechanical Graduate/Diploma with Automotive experience
- Experience in Warranty
- Experience with Auto components
- Interpersonal skills to deal with dealers, warranty engineers, etc
- Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim
- Expert level capability in use of desktop software (MS Office Suite, with focus on Excel)
- Organized, timely, pro-active and highly productive
- Strong written communication in English
- Attention to detail and ability to multi-task

**Preferred**:

- ** **Experience in Warranty /Auto Dealership
- Mechanical knowledge of machinery/auto-component
- Role:_After Sales Service & Repair - Other
- Salary:_ 1,50,000 - 4,25,000 P.A.
- Industry:_Auto Components
- Functional Area:_Customer Success, Service & Operations
- Role Category:_After Sales Service & Repair
- Employment Type:_Full Time, Permanent
- Key Skills
- Warrraty Claims
- ms office suiteWarranty HandlingMS Office
- Skills highlighted with ‘‘ are preferred keyskills

Education
- UG:_Diploma in Mechanical,B.Tech/B.E. in Automobile, Mechanical

**Company Profile**:
Orcapod Consulting Services Private Limited

Renowned Client of Orcapod
- Company Info
- Contact Company:_Orcapod Consulting Services Private Limited


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