Survey Caller

**Job Summary**: The Survey Caller is responsible for conducting telephone surveys with individuals to gather data on various topics. This role involves asking pre-scripted questions, accurately recording responses, and ensuring a high level of professionalism throughout each call. The Survey Caller plays a key role in helping organizations collect valuable information for market research, customer satisfaction, or public opinion studies. **Key Responsibilities**: - **Conduct Surveys**: - Make outbound calls to individuals from provided lists to conduct surveys. - Follow a standardized script to ask survey questions. - Ensure clarity and understanding of questions by the respondents. - **Data Collection**: - Accurately record responses in the survey software or database. - Verify and check the completeness and accuracy of collected data. - **Respondent Engagement**: - Build rapport with respondents to encourage participation. - Address any questions or concerns respondents may have about the survey. - **Quality Assurance**: - Adhere to company guidelines and protocols for conducting surveys. - Ensure all collected data meets quality standards and confidentiality requirements. - **Reporting and Feedback**: - Provide regular feedback on survey responses and any issues encountered during calls. - Report any patterns or trends noticed during the survey process to the supervisor. **Qualifications**: - **Education**: High school diploma or equivalent. Some college coursework in market research, communications, or a related field is a plus. - **Experience**: Previous experience in telecalling, customer service, or market research is advantageous. - **Skills**: - Excellent verbal communication skills. - Strong listening skills and attention to detail. - Proficiency in using computers and data entry software. - Ability to handle repetitive tasks with accuracy. **Personal Attributes**: - Friendly and professional demeanor. - Patient and able to handle potential rejection from respondents. - Reliable and punctual. - Strong work ethic and integrity. **Working Conditions**: - [Specify working hours, e.g., "Monday to Friday, 9 AM to 5 PM"] - [Include information about remote work options if applicable] - Ability to sit for extended periods while making calls. **CONTACT US: 88722 99555** **Job Types**: Full-time, Fresher Pay: ₹8,352.75 - ₹23,812.14 per month **Benefits**: - Cell phone reimbursement - Paid sick time Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - tele sales: 1 year (preferred) - total work: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person