Operation Executive

2 days ago

Bengaluru, India Zolostays Property Solutions Full time

**Property Operations**:

- Coordinate and oversee housekeeping, property maintenance, repairs, and renovations as necessary.
- Conduct regular property inspections to identify maintenance and safety issues, and ensure compliance with regulations.
- Assist in developing and implementing property policies, procedures, and operational guidelines.
- Handle resident inquiries, concerns, and requests promptly and professionally.
- Collaborate with cross functional teams to ensure timely resolution of maintenance issues.
- Monitor and ensure the availability of essential supplies and resources for the properties

**Resident Relations**:

- Handle resident onboarding, documentation and move-in/move-out procedures.
- Foster positive relationships with residents by addressing their needs and concerns in a timely and satisfactory manner.
- Manage resident communications, including distributing notices, newsletters, and updates.
- Coordinate and oversee the resolution of resident disputes, complaints, and conflicts.
- Conduct resident satisfaction surveys and implement improvement initiatives based on feedback

**Administrative Support**:

- Maintain accurate and up-to-date property & resident records, including attendance, resident information, maintenance logs etc.
- Assist with the preparation, maintenance & compliance of Resident data on system & other necessary logs,.
- Support the leasing process by conducting property showings, & service
- Performing scheduled property-related meetings, inspections, and events.
- Escalation handling; Handle escalations pertaining to daily operations
- Training and development of the team ; Should have the ability to make the team gradually grow from a professional and personal standpoint

**Salary**: ₹15,000.00 - ₹24,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8296031516

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