Executive IT Support

2 days ago

Patna, India BlueMedix - Retail Chain Pharmacy Full time

Job description

Roles and Responsibilities

Handling IT assets, Desktops, Laptops, Server, Firewall, Hardware, Software, and Networking Support. Responsible for escalations of technical issues. Security management. Introducing latest technology.
- Complete installation and maintenance of a server
- Firewall Configuration in expert level
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Check computer hardware (HDD, mouses, server, keyboards etc.) to ensure functionality
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders.
- Software Installation & Configuration
- Maintaining IT Hardware & Network Infrastructure
- LAN implementation
- Laptop/Desktop maintenance
- Troubleshooting computer issues,

1. Experience: 1 to 3 years

2. Excellent written/verbal communication skills, strong interpersonal skills

3. Ability to work independently and as part of a team are a must

4. Bachelors or masters degree in a computer field

Optional product or system certification

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- IT support: 2 years (preferred)
- IT service management: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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