Telesales Executive
6 days ago
Key Responsibilities:
Greet and assist walk-in customers and students in a courteous and professional manner
Provide detailed information about available driving courses, fees, and documentation required
Register new students and assist with enrollment forms, ID proof, and photograph collection
Schedule theory and practical driving sessions in coordination with instructors
Maintain student records, attendance, and feedback logs (manual and/or digital)
Follow up on inquiries and leads to convert them into enrollments
Handle payments, issue receipts, and maintain daily collection records
Coordinate with the training team to ensure smooth operation of classes and vehicle availability
Address customer queries, concerns, and complaints promptly and escalate when necessary
Ensure the front desk area is clean, organized, and presentable at all times
Required Skills and Qualifications:
Minimum 12th pass; graduate preferred
Proficiency in MS Office (Excel, Word) and basic computer operation
Good communication skills in English and local language
Polite, well-groomed, and customer-oriented approach
Ability to handle multiple tasks efficiently
Prior experience in a front desk or customer-facing role is an advantage
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
**Experience**:
- Tele caller: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Kannada (preferred)
Work Location: In person
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