Greeter

2 days ago

Noida Sector Noida Uttar Pradesh, India Prakhar Software Solutions Pvt Ltd Full time

**Role Overview**

As the **Greeter** in our luxury jewellery boutique, you will be the **first impression** of the brand. You play a pivotal role in welcoming guests, managing walk-in traffic, and ensuring that every visitor receives warm, personalized, and professional attention. Your presence sets the tone for an exceptional luxury experience, helping to create a positive atmosphere that aligns with the brand's ethos.

**Key Responsibilities**

**Customer Engagement**
- Greet every guest with warmth, elegance, and a confident smile
- Understand the purpose of the customer’s visit and direct them to the right consultant (RSO/FM)
- Offer beverages and make clients comfortable in the lounge or consultation areas
- Maintain a courteous and approachable demeanor at all times
- Ensure the **"first impression experience"** reflects premium service standards

**Guest Flow Management**
- Maintain a daily **walk-in register** and appointment schedule
- Inform RSOs/FMs of incoming high-value or VIP clients
- Ensure mínimal wait time by alerting the team to attend customers quickly
- Assist with managing client traffic during peak hours, events, and festivals

**Boutique Upkeep**
- Ensure the reception area is clean, organized, and visually appealing at all times
- Keep brochures, catalogues, and refreshments well-stocked and presented
- Ensure display lights, fragrance, and ambience are maintained as per luxury retail standards

**Communication & Coordination**
- Coordinate with the sales team, cashier, and FM for seamless customer handoffs
- Help in managing **customer service escalations** until a designated executive takes over
- Maintain daily updates of footfall, VIP visits, and customer experience feedback

**Key Requirements**
- 1 to 3 years of experience in **hospitality, luxury retail, or front office roles**:

- Excellent verbal communication in **English** and regional languages (**Hindi / Kannada / Tamil / Telugu**)
- Polished personality, pleasant appearance, and graceful body language
- Strong interpersonal skills and a passion for **customer service**:

- Well-groomed, confident, and professional under pressure

Contact : 8826665856

**Job Types**: Full-time, Permanent

Pay: Up to ₹400,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Ability to commute/relocate:

- Noida Sector 34, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have experience in hospitality, luxury retail, or front office roles ?
- What is your current salary ?
- What is your expected salary ?

**Education**:

- Bachelor's (required)

**Experience**:

- Greeter/Front office: 1 year (required)

Work Location: In person

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