Greeter

2 days ago

Noida Sector Noida Uttar Pradesh, India Prakhar Software Solutions Pvt Ltd Full time

**Role Overview** As the **Greeter** in our luxury jewellery boutique, you will be the **first impression** of the brand. You play a pivotal role in welcoming guests, managing walk-in traffic, and ensuring that every visitor receives warm, personalized, and professional attention. Your presence sets the tone for an exceptional luxury experience, helping to create a positive atmosphere that aligns with the brand's ethos. **Key Responsibilities** **Customer Engagement** - Greet every guest with warmth, elegance, and a confident smile - Understand the purpose of the customer’s visit and direct them to the right consultant (RSO/FM) - Offer beverages and make clients comfortable in the lounge or consultation areas - Maintain a courteous and approachable demeanor at all times - Ensure the **"first impression experience"** reflects premium service standards **Guest Flow Management** - Maintain a daily **walk-in register** and appointment schedule - Inform RSOs/FMs of incoming high-value or VIP clients - Ensure mínimal wait time by alerting the team to attend customers quickly - Assist with managing client traffic during peak hours, events, and festivals **Boutique Upkeep** - Ensure the reception area is clean, organized, and visually appealing at all times - Keep brochures, catalogues, and refreshments well-stocked and presented - Ensure display lights, fragrance, and ambience are maintained as per luxury retail standards **Communication & Coordination** - Coordinate with the sales team, cashier, and FM for seamless customer handoffs - Help in managing **customer service escalations** until a designated executive takes over - Maintain daily updates of footfall, VIP visits, and customer experience feedback **Key Requirements** - 1 to 3 years of experience in **hospitality, luxury retail, or front office roles**: - Excellent verbal communication in **English** and regional languages (**Hindi / Kannada / Tamil / Telugu**) - Polished personality, pleasant appearance, and graceful body language - Strong interpersonal skills and a passion for **customer service**: - Well-groomed, confident, and professional under pressure Contact : 8826665856 **Job Types**: Full-time, Permanent Pay: Up to ₹400,000.00 per year **Benefits**: - Health insurance - Life insurance - Provident Fund Ability to commute/relocate: - Noida Sector 34, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) Application Question(s): - Do you have experience in hospitality, luxury retail, or front office roles ? - What is your current salary ? - What is your expected salary ? **Education**: - Bachelor's (required) **Experience**: - Greeter/Front office: 1 year (required) Work Location: In person

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