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Front Office Executive

2 weeks ago

Bengaluru Karnataka, India IREP Full time

Roles & Responsibilities:The Receptionist serves as the first point of contact for visitors and callers, delivering a positive and professional experience. This role involves handling front desk responsibilities, managing incoming communications, and supporting various administrative tasks to ensure smooth day-to-day operations.

Answer incoming calls. Provide general information and direct callers to an appropriate party or voice mailbox
- Greet and welcome guests in a warm and friendly manner
- Maintain visitor logs and issue visitor passes. Announce visitors to an appropriate party. Direct guests and clients to the waiting area and offer beverages (if available)
- Schedule appointments and manage meeting room bookings. Receive, sort, and distribute daily mail and deliveries. Assist with basic clerical duties such as filing, photocopying, and data entry. Maintain a tidy and presentable reception area. Ensure compliance with security procedures and company policies
- Handling helpdesk and coordinate with Facility team on ticket closures
- To coordinate for interviews and any training arranged by the client employees
- To support activities related to any events functions at client facility
- Raise purchase orders for Facilities Management vendors as and when required
- To assist in ID badging as and when required
- Undertake other facilities related tasks that may arise from time to time at the direction of the Facilities Manager
- Expedite emergency calls (when possible) by contacting vendors and building manager, or other appropriate individual(s)

Personal Specification
- Any Graduate
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Professional appearance and strong communication skills
- Good telephone techniques
- Multitasking and time-management skills, with the ability to prioritize tasks
- Must possess the ability to act competently in a crisis while maintaining a calm and professional manner
- Customer service attitude

Pay: ₹29,000.00 - ₹30,000.00 per month

Work Location: In person