Relationship Officer-branch Banking-branch Banking

2 weeks ago


Kochi, India Kotak Mahindra Full time

**JOB ROLE**:

- Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.
- Speed and efficiency of service given
- Sales targets for banks and investment products.
- Going beyond the professional need of the customer by providing other products. Enhancement of customer value
- Cross-sale of asset products
- Back-up to relationship managers holding HNI relationship
- Customer acquisition through referrals

**JOB REQUIREMENT**:

- Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew
- Thorough understanding of banking
- Customer Retention

Cost Efficiency Through Process



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