
Oracle Cloud Functional Financials
2 weeks ago
**Job Description**:
1) As a primary point of contact for customers, should be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues
2) Experience with all aspects of the system - support, testing and Pre & Post implementation activities.
3) Resource should be able to independently work on Support and resolving issues
4) Resource should be able to investigate, analyze and provide solution for any customer specific requirements
5) Work with OMCS/DBA team. Knowledge of SRs, RFCs and My Oracle Support is required.
6) Lead the team through all aspects of service delivery.
Career Level - IC3
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