D365 CRM Administrator

2 days ago

Mumbai Maharashtra, India CooperSurgical Full time

CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to women's healthcare providers, including testing and treatment options.
- Microsoft Dynamics 365 CRM (Sales, Customer Service, and Field Service Modules)
- Power Platform Admin Center
- Proficiency with customizing and deploying solutions in Microsoft Dynamics
- Solid Application Lifecycle Management understanding
- Communication skills
- Problem Solving skills

**Work Environment**:

- Prolonged sitting in front of a computer

**Experience**:

- 3-5 years experience Microsoft Dynamics 365 (Sales, Customer Service, and Field Service Modules)
- Power Platform Admin Center Experience
- Azure DevOps Experience
- PowerBI Experience
- SharePoint Experience
- Dual Write Experience a plus
- Party Model Experience a plus

**Education**:

- Bachelors degree

Responsible for the Admin activities of multiple D365 CRM environments. Triage user issues in EMEA timezone while main development team is offline and hand off tickets aiming for continuous user support.

**Job Summary**:
Partner with other Developers, Architects, and Business Users to build, package, and deploy custom solutions to D365 CRM. Ensure latest company security protocols are applied to development and production environments. Reporting on system usage across all access points. Develop technical design documentation as continued enhancements are made to the system.

**Essential Functions & Accountabilities**:

- This role will be responsible for the maintenance, support, and development of the Microsoft Dynamics 365 platform across multiple environments
- Participate in the delivery of minor/major releases
- Collaborate with the Development Team to develop and deploy custom solutions to the environment during specific maintenance windows outside of business hours
- Collaborate with Business Users to gather requirements and aid in solutioning
- Collaborate with IT department to resolve user issues adhering to department policies and procedures
- Develop Reporting tools for Tenant and environment status for management review
- Create and maintain documentation which may include functional requirements, technical design, test scripts/results, IT procedures

  • Director D365 CRM

    1 week ago

    Mumbai, India Talent Toppers Full time

    Job Title: Microsoft Dynamics 365 CRM - LeaderLocation: MumbaiExperience: 12+ yearsPractice: Digital Platform – Microsoft D365 (CRM / Power Platform ) / AI Business solutionsRole Overview:We are seeking a strategic and experienced lead role for Microsoft D365 to lead our BizApps service line solutions. This role will focus on driving the implementation of...

  • Director D365 CRM

    7 days ago

    Mumbai, India Talent Toppers Full time

    Job Title: Microsoft Dynamics 365 CRM - Leader Location: Mumbai Experience: 12+ years Practice: Digital Platform – Microsoft D365 (CRM / Power Platform ) / AI Business solutions Role Overview: We are seeking a strategic and experienced lead role for Microsoft D365 to lead our BizApps service line solutions. This role will focus on driving the...

  • Director d365 crm

    2 days ago

    Mumbai, India Talent Toppers Full time

    Job Title: Microsoft Dynamics 365 CRM - Leader Location: Mumbai Experience: 12+ years Practice: Digital Platform – Microsoft D365 (CRM / Power Platform ) / AI Business solutions Role Overview: We are seeking a strategic and experienced lead role for Microsoft D365 to lead our Biz Apps service line solutions. This role will focus on driving the...

  • Director D365 CRM

    9 hours ago

    Mumbai, India Talent Toppers Full time

    Job Title: Microsoft Dynamics 365 CRM - LeaderLocation: MumbaiExperience: 12+ yearsPractice: Digital Platform – Microsoft D365 (CRM / Power Platform ) / AI Business solutionsRole Overview:We are seeking a strategic and experienced lead role for Microsoft D365 to lead our BizApps service line solutions. This role will focus on driving the implementation of...

  • Crm Administrator

    2 weeks ago

    Bengaluru, Hyderabad, Mumbai, India Tech Mahindra Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    D365 On-Premise Administrator Job Description•Microsoft Dynamics 365 CRM On-Premise Experience 7+ years•Dynamics 365 CRM On-Premise Installation with ADFS Claims Based Authentication and IFD Deployment and Administration.•Understanding on Deployment MS CRM On-Premise topologies, high availability, Certificates, load balancing, firewall, DNS entries &...

  • Director D365 CRM

    2 weeks ago

    Mumbai, Maharashtra, India Talent Toppers Full time

    Job Title: Microsoft Dynamics 365 CRM - Leader Location: Mumbai Experience: 12+ years Practice: Digital Platform – Microsoft D365 (CRM / Power Platform ) / AI Business solutions Role Overview: We are seeking a strategic and experienced lead role for Microsoft D365 to lead our BizApps service line solutions. This role will focus on driving the...

  • Director D365 CRM

    1 week ago

    Mumbai, India Talent Toppers Full time

    Job Title: Microsoft Dynamics 365 CRM - Leader Location: Mumbai Experience: 12+ years Practice: Digital Platform – Microsoft D365 (CRM / Power Platform ) / AI Business solutions Role Overview: We are seeking a strategic and experienced lead role for Microsoft D365 to lead our BizApps service line solutions. This role will focus on driving...

  • Director D365 CRM

    7 days ago

    Mumbai, India Talent Toppers Full time

    Job Title: Microsoft Dynamics 365 CRM - LeaderLocation: MumbaiExperience: 12+ yearsPractice: Digital Platform – Microsoft D365 (CRM / Power Platform ) / AI Business solutionsRole Overview:We are seeking a strategic and experienced lead role for Microsoft D365 to lead our BizApps service line solutions. This role will focus on driving the implementation of...

  • D365 Architect

    1 week ago

    Hinjawadi, Pune, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 29487 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:D365 Architect**: - Description: **Area(s) of responsibility**: - Must have 10+ years hands-on Microsoft Dynamics CRM design and development experience - Well versed with the overall technical...

  • D365 Architect

    1 week ago

    Hinjawadi, Pune, Maharashtra, India Birlasoft Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Country/Region: INRequisition ID: 29487Work Model:Position Type:Salary Range:Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADITitle: D365 ArchitectDescription:Area(s) of responsibilityMust have 10+ years hands-on Microsoft Dynamics CRM design and development experienceWell versed with the overall technical architecture of Dynamics CRMExperience of...