Telecaller

1 week ago

Sambalpur, India Vedic international school Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to potential and existing customers.
- Handle inbound calls and address customer queries effectively.
- Provide information about products/services and resolve customer concerns.
- Maintain and update customer databases with accurate information.
- Follow up with customers to ensure satisfaction and close sales.
- Meet daily/weekly/monthly call and sales targets.
- Work closely with the sales and marketing team for lead conversion.

**Requirements**:

- **Education**: Graduate.
- **Experience**: 0-2 years (Experience in tele calling, customer service, or sales preferred).
- **Skills**:

- Excellent communication skills in [English/Hindi/Odia].
- Good convincing and negotiation skills.
- Ability to handle customer objections and complaints.
- Basic computer knowledge and familiarity with CRM software.
- Ability to work in a target-driven environment.

**Benefits**:

- Fixed salary + incentives.
- Performance-based bonuses.
- Training and career growth opportunities.
- Friendly and supportive work environment.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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