Hiring for International Bpo/night Shift

2 weeks ago

Mohali, India Maa Ganga Travels Full time

Full job description

**Responsibilities**:

- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Job Types**: Full-time, Permanent

Schedule:

- Night shift
- Rotational shift

**Language**:

- English (preferred)

Work Location: In person

More Information Call Us--9646969705

**Job Types**: Full-time, Fresher

**Salary**: ₹15,288.64 - ₹32,536.67 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Monday to Friday
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9646969705

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