Telecaller/associate Counsellor

2 weeks ago

Delhi, India Institute of Occupational Training Services Pvt Ltd Full time

**Responsibilities** **and** **Duties**
- Responsible for calling the leads & converting them into walk-ins & enrollment.
- Handling walk-in inquiries & converting them into admissions
- Counseling prospective customers about the program and skill set required
- Responsible for handling outbound and incoming calls for overseas programs.
- Recording and maintaining all inquiries & new leads detail in LMS / CRM
- Meeting business targets or KRA with effective tele-counseling skills
- Maintaining reports (daily, weekly, monthly, projection, student records etc.)
- Handling assigned administrative responsibilities too.

**Qualification**: Graduate/Post Graduate in any discipline.
- Min Graduate - from any stream
- Excellent communication skills, fluency in spoken & written English
- Good knowledge of MS Office & about Overseas Placements
- Good Learner with time-management skills, with ability to prioritize tasks
- Professional attitude and appearance

**Job Types**: Full-time, Part-time, Freelance

Schedule:

- Day shift
- Morning shift

Application Question(s):

- How many days of the Notice period do you have?

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