Retail Agri-dairy-sales Officer

**Group Company**: HDFC Bank Limited

**Designation**: Retail Agri-Dairy-Sales Officer

**Position description**: To generate new business from various Dairy locations and Retention of customers by providing best possible services to these customers.

**Primary Responsibilities**:

- Sourcing and Business Generation:

- Sourcing SCF proposals from Dairy Societies / individual farmers / Co-operative societies / Rural Mandlies etc.
- Sourcing of liability business from the mapped Dairy locations i.e. dairy societies, farmers, other potential customers in mapped locations, etc.
- Generating Cross Sell business from mapped locations.
- Relationship Building and customer support:

- Providing pre and post disbursement documentation support to dairy societies
- Coordination with customer and insurance company vets for cattle tagging
- Organizing & attending FLC camps to educate customers on banking products.
- Encourage customers to use digital products
- Housekeeping, Portfolio and audit Management:

- Collecting CAM renewal docs from dairy societies, account opening forms from customers.
- To handle audit alerts, audit exceptions
- Visit to societies & customers for recovery
- Business Correspondent (BC) management:

- Periodic Visit to the BC location and guidance to BCs on the business and other regulatory requirement
- Support to BCs for processing of CASA souring and coordination with Ops, branch.
- Coordination with auditors for BC spot audit

**Additional Responsibilities**:

- Any other task assigned by seniors from time to time.

**Educational qualifications preferred**
- **Category**: Bachelor's Degree, Master's Degree

**Required work experience**
- **Industry**: BFSI
- **Role**: Sales
- **Years of experience**: 0 to 3

**Required Competencies**:

- Basic understanding of Banking Products & Processes
- Good Team spirit
- Time / Team Management
- Proficient in local language
- Proactive & focused approach

**Required Knowledge**:
Experience in Banking or Financial Service industry, or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, Dairy Companies, Dairy Society etc.

**Required Skills**:
Persuasion & Selling Skills

**Other**:

- Reporting Designation: Relationship Manager - Dairy / Dairy Development & BO Manager
- Reporting Department-Sub BU: Dairy & Business Correspondent

**Specific requirements**
- **Travel**: Customer Visits
- **Vehicle**: Two-wheeler/ Four wheeler

**Other details