Café Customer Assistant

2 weeks ago

Alibag, India Kish Hospitality Consultant Full time

**Job Title: Cafe Host**

Job Summary

We are seeking a friendly and welcoming Cafe Host to join our team As the first point of contact for our customers, you will be responsible for providing exceptional customer service, managing seating, and maintaining a clean and organized cafe environment.

Key Responsibilities

1. Greet and Seat Customers: Welcome customers, manage seating, and ensure prompt service.

2. Manage Reservations and Waitlists: Handle reservations, waitlists, and customer inquiries.

3. Maintain Cafe Cleanliness: Ensure the cafe is clean, tidy, and well-maintained.

4. Provide Exceptional Customer Service: Respond to customer needs, resolve issues, and provide a positive dining experience.

5. Work Collaboratively with Staff: Communicate with servers, bussers, and management to ensure seamless service.

Requirements

1. Excellent Communication Skills: Ability to communicate effectively with customers and staff.

2. Friendly and Welcoming Demeanor: Provide a warm and inviting atmosphere for customers.

3. Ability to Multitask: Manage multiple tasks simultaneously, including seating, reservations, and customer inquiries.

4. Basic Math Skills: Handle cash transactions and operate a point-of-sale system.

5. Availability: Flexible scheduling, including mornings, evenings, and weekends.

What We Offer

1. Competitive Hourly Wage: ₹12,000 - ₹15,000 per month

2. Tips and Benefits: Eligible for tips and benefits package

3. Opportunities for Advancement: Professional growth and development opportunities

If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply

WhatsApp: - 7770083354

Call +91 90679 30661

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Waiter: 1 year (required)
- Host/hostess: 2 years (required)

License/Certification:

- Hotel Management Diploma/ BHM Degree (preferred)

Work Location: In person

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