International Customer Service Advisor

3 days ago


Delhi Delhi, India Sudo24 Learning Private Limited Full time

**AIMLAY’s Mission**

Our mission is to nurture working professionals. Aimlay is dedicated to educating professionals across the country and building a better future.

**About Us**

**Useful Links**

**Job Details**
- Role / Designation: Counsellor / Senior Counsellor
- Department / Function: Counselling
- Educational Qualification: Any Graduate
- Reporting To: Manager - Sales
- Work Type: Work from Office
- Night Shift
- 9:30 PM to 6:30 AM
- Total Work Experience: 2-5+ years

*

**Responsibilities**
- Lead Management:

- Contact prospective customers using inbound leads provided.
- Sales Conversion:

- Leverage product knowledge to showcase the solutions our company offers, using strong listening and presentation skills.
- Reporting & Tracking:

- Utilize databases, CRM, or other software to track progress with new prospects.
- Report weekly sales goals and objectives to the manager.
- Client Relationship:

- Maintain regular contact with existing clients to ensure their satisfaction.
- Training:

- Attend training sessions to stay updated on new product specifications and service offerings.

**Outbound Sales Requirements and Qualifications**
- Experience:

- A minimum of 1 year of experience as an Admission Counsellor or in Outbound Sales.
- Skills:

- Excellent communication, interpersonal, and presentation skills.
- Active listening, confidence, and a soft-spoken demeanor.
- Strong problem-solving and decision-making abilities.
- High adaptability and accountability.

**Application Process**

Please share your CV or referrals with:
Vimlesh Singh

Sr. - Human Resource
- Phone: 9958773900
- Address: 408, 4th Floor, D Mall, Sector-10, Rohini, Delhi - 110085

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Night shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Work Location: In person



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