Investigator Payments Coordinator

3 days ago

Chennai Tamil Nadu, India ICON Plc Full time

Investigator Payments Coordinator - India, Chennai - Hybrid, Office-Based

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

What you will be doing:

- Interface with users to collect study setup requirements and complete technical setup of studies.
- Evaluate, resolve, and communicate system-related issues impacting users, escalating as necessary.
- Proactively engage system users in discussions of system issues and provide training as needed.
- Review system data for training needs or system issues and participate in system testing.
- Mentor junior personnel and actively contribute to process improvement initiatives.

Your Profile:

- Bachelor's degree in Computer Science, Information TechNlogy, or related field.
- Proven experience in system administration and support, preferably in a healthcare or pharmaceutical environment.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and collaboration abilities.
- Proficiency in system testing and training material development.
- Ability to adapt to changing priorities and work occasional evenings or weekends as needed.

What ICON can offer you:

- Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
- In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
- Our benefits examples include:
- Various annual leave entitlements- A range of health insurance offerings to suit you and your family’s needs.- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.- Life assurance- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our

careers site

to read more about the benefits ICON offers.

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