
Team Member
4 days ago
**Technical Skills**:
- Hands-on experience on MSSQL & Oracle, PL/SQL
- Knowledge of Windows Application server (IIS), Linux
- Knowledge of CRM NEXT / DAP will be an added advantage
- Web Technologies : Asp.Net, IIS, HTML
**Job Description /Responsibilities:
- Figuring out ways to "find the bug" utilizing troubleshooting techniques and all the tools and systems available within the organization
- Co-ordination with different teams(like Windows, Firewall, Network and others)
- To perform SIT(System Integration Testing)
- Co-ordination with BSG and Vendor for requirement discussion.
- Good Communication skill set(Writing /Verbal)
- Coordinating with multiple internal and external teams for project delivery.
- Work collaboratively with other staff either as a contributor of the project, or in an advisory capacity to their work.
- Understanding of CRMNEXT Application / DAP platform.
- Managing the UAT deliveries and Ensuring Testing & Sign off of the Project / Change Requests.
- Keep the Manager appraised of the task accomplishment, issues, status, Escalate issues that cannot be resolved by the team to Project Manager.
- Understanding on Web services (SOAP and Rest APIs), and coordination with Application Teams for Integrations of Services related project.
**Scope of work**:
- Assisting with architecting the CRM system, related customizations, portals, and reports to model the bank’s organizational process
- Participating in requirement gathering, technical design and architecting sessions
- Creating data migration and integration mappings
- Resolving technical issues with servers, authentication, IIS, Exchange, SQL and other related technologies to CRM.
- Installing CRM and its related components with help of CRM Vendor and Support Teams.
- Responsible for closing tickets in defined TAT
- Checking IM and RF ticket on daily basis
- Co-coordinating with several Teams for production related issue like UAT deployment, UAT sign off ( Server Team, Network Team, BSG, DBA Support, Release Team )
- Participation in calls to discuss production related changes to move in production
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