Infrastructure Architect

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

**Your Role and Responsibilities**
- As Mainframe zOS System Programmer Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance.
- You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
- If you thrive in a dynamic, collaborative workplace, kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
- Adopt the given technology to meet the drift of customer and business requirements.
- Act as support and domain expert for z/OS operating system and system components, provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software.
- Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis.
- Analyse performance issues while providing technical consultation and inquiries from the other IT technical teams.
- Support for new product installation and evaluation as needed.
- Act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform.
- Participate in Disaster Recovery planning and tests as scheduled.
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems Lead daily Operations meetings provided there are no P1 incidents running.
- Aid with identifying problem management trends.

**Required Technical and Professional Expertise**
- Minimum 7+ years of experience in zOS System Administration environment with work management, user management, journal management and performance management.
- Demonstrable skills in zOS systems programming.
- Validated knowledge in the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products.
- Proven experience in providing support for ISV products.
- Proficient in technologies like P2V, V2V and P2P migrations.
- Ability to Recognize complex problems related to functional objectives.
- Analyse situations and implement solutions, or develop new system elements, procedures or processes and demonstrated ability on BRMS, Tape management, ATL/VTL for Tape Libraries
Can act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform.
- Installation, upgrade, and maintenance of z/OS.
- Installation, upgrade and maintenance of IBM and ISV products.
- Hardware migrations support.
- Planning hardware and software system upgrades and changes in configuration.
- Performing installation-specific customization tasks.
- Incident and problem resolutions related z/OS system and products.
- Perform Security Health Check.
- DR Exercise planning and execution.
- Time Change Support.
- Sysplex management.
- GDPS support.
- Perform Z Modernization tasks.
- Take part in zCloud migration.
- ISV to IBM Product conversion support (Ex: Broadcom to IBM, BMC to IBM).
- Dump and Trace data capture.
- Problem Troubleshooting.
- SYSRES Cloning.
- LPAR Build.
- Basic RACF Administration.

**Preferred Technical and Professional Experience**
- Proficient in working with high availability environment along with alignment to process (ITIL).
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work.
- Intuitive individual with an ability to manage change and proven time management.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
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