
Process Expert
2 weeks ago
**Job Description - BandS/1**
Band Requirement
BandS & Band1
Reporting Manager-s Role
Team Lead
**Qualifications**:
Minimum Bachelor's degree (preferably in a Commerce/Business/Finance/Accounting related field)
**Job Description**:
- Customer Cards/ATM disputes processing
- Process refunds
- Meet targets, KPIs and client defined SLAs.
- Undertake other assignments as given by the mgmt. team.
Competencies/Skill set requirements
- Good communication skills(both written & verbal)
- Good skills in reasoning and analytical thinking
- Strong knowledge on MS Office tools
- Good keyboard skills
- Knowledge on "Banking/Cards Operations"
Preferred personal attributes
- Team player
- Interpersonal effectiveness
- Result orientation
- Customer orientation
- Analytical thinking
- Innovation
- Self-motivated
Knowledge/Experience requisite
Shift of operations
Flexible to shifts
Qualifications :BACHELOR OF COMMERCE
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