Customer Relationship Executive

4 days ago

Puducherry Puducherry, India SRI VEDHAA CREATIONS PVT LTD Full time

Skills Needed:
Communication: Excellent verbal and written communication skills for interacting with customers and internal teams.

Problem-Solving: The ability to think critically and resolve customer issues effectively.

Customer-Centric Mindset: A focus on delivering a positive customer experience.

Attention to Detail: Precision in tracking customer interactions and understanding specific customer needs.

Technical Proficiency: Familiarity with CRM software and other tools used in customer management.

Teamwork: Ability to collaborate with different departments to meet customer expectations.

Qualifications:
Education: A bachelor's degree in business, communications, or a related field.

Experience: Previous experience in customer service or a related field is often preferred but not always required.

Personality Traits: Empathy, patience, and a positive attitude toward problem-solving and service.

This role is ideal for someone who enjoys working directly with people, has strong interpersonal skills, and is committed to ensuring customer satisfaction.

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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