Customer Support Admin

2 weeks ago

Pilerne, India COCO LENI Full time

Job Title: Customer Service Admin (Female)*

*Positions Available: 2*

*Location: Pilerne Industrial Estate*

We are looking for two motivated and detail-oriented *Customer Service Admin* professionals to join our team. If you have strong communication skills and are ready to manage a variety of administrative tasks, this is the perfect opportunity for you

## Key Responsibilities:

- Handling *inbound and outbound calls* with customers.
- Managing *return inventory* and ensuring proper tracking and resolution of returns.
- Providing *excellent customer support* and resolving inquiries in a timely manner.
- Updating and maintaining records in *Excel*.
- *Shopify* knowledge would be a plus (but not mandatory).

## Requirements:

- *Excellent communication skills* (written and verbal).
- Proficiency in *Excel*.
- Knowledge of *Shopify* is an added advantage.
- Ability to work in a fast-paced environment and handle customer concerns with professionalism.
- Prior experience in customer service or administration is a plus.

If you are looking for a career where you can grow while working in a friendly and supportive team, we encourage you to apply. Please send your resume to 8329345813.

*Join our team and help us deliver exceptional service to our valued customers*

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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