Food and Beverage Associate

4 days ago

Pune Maharashtra, India Ambience group of Hotels Full time

**Key Duties and Responsibilities**:

- Assist in creating a warm and welcoming environment for our guests
- Ensure that guests are seated and provided with menus promptly
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
- Familiarize yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
- Assist in the set up and preparation, and provide service duties for functions as required
- Support the kitchen staff as and when required and in accordance with hygiene and safety regulations
- Ensure that all front of house and guest areas are well maintained at all times

**Key Requirements for the Role**:

- Experience of working in a similar role and (preferably in a high end restaurant within the hotel, leisure or hospitality industry would be a distinct advantage)
- Hotel Management Degree/ Diploma Wound be preferable

Schedule:

- Day shift
- Evening shift
- Morning shift

**Experience**:

- Housekeeping: 2 years (required)

Shift availability:

- Overnight Shift (preferred)
- Night Shift (required)
- Day Shift (required)

Work Location: In person

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