Associate - Client Relations - Churchgate

2 weeks ago

Mumbai, India GEEBEE Education Pvt. Ltd Full time

**Associate - Client Relations/Customer Support - Hybrid Working**
- Being well informed and updated about the admission process of Overseas universities.
- Assisting the associates with the admission process to Overseas Universities.
- Coordinating and follow ups with the Overseas Universities to generate offer letters for the students.
- Follow up on pending documents, extensions, deferrals or any other requirements with the Universities.
- Building a rapport and maintaining good relationships with the Overseas Universities
- Active participation and contribution during education fairs, universities visits and in-house seminars/ webinars organized by the company.
- Coordinating with Branches/ Associates for pending documents, payments or any other requirement.
- Taking initiative and efforts to build a professional work environment, ensure that deadlines are met and the students/ associate have a positive experience during the entire admission process.
- Should have excellent verbal and written communication skills
- Should possess good knowledge about Indian and Overseas Education System
- Should be qualified as a graduate or equivalent with the knowledge of basic computer skills.
- Should have at least two years of experience, preferably in customer service
- Should have a good personality with positive approach and ability to work in a team
- Should be aware about the global current affairs
- Good academics overall above 65% - 70%

**Salary**: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Churchgate, Mumbai - 400020, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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