Electrical Technician

2 days ago

Patna Bihar, India Mena Global Full time

**Post
- Service Engineer**

**Job Title: Service Engineer**

**Reports to: Service Manager**

**Location: [Insert Location]**

**Job Summary**:
**Key Responsibilities**:
1. Install, commission, maintain, and repair products/equipment at customer sites.

2. Troubleshoot and resolve technical issues, faults, and complaints.

3. Conduct routine maintenance, inspections, and testing.

4. Provide technical training and support to customers.

5. Collaborate with sales teams to identify and resolve customer concerns.

6. Prepare and submit service reports, maintenance records, and other documentation.

7. Manage and maintain inventory of spare parts and tools.

8. Stay up-to-date with new technologies, products, and industry developments.

9. Ensure compliance with safety protocols and regulations.

10. Meet or exceed customer satisfaction and service level targets.

**Requirements**:
**Education**:

- Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, etc.) or related field.

**Experience**: Fresher to 2+yrs

**Skills**:

- Strong technical knowledge of Solar Products (Inverter)
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Valid driver's license (if applicable).

**Physical Requirements**:

- Ability to lift/move heavy equipment (up to [insert weight]).
- Frequent travel to customer sites (up to [insert percentage]).
- Work in various environmental conditions (indoor/outdoor, temperature extremes, etc.).

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Mediclaim Benefit.

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Morning shift

Work Location: In person

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