Ticketing Executive
4 days ago
Act as a resource and support for agents with ticketing and fares questions, including branch offices as determined
- Assist with testing new ticketing automation as needed
- Assist agents with shopping for lower airfares, particularly international
- Manually store fares that error out through the automation process, as necessary
- Be aware of all debit memos received and initiate processes to minimize them (receive the wrong commission, have airlines send a debt memo and charge fee)
- Monitor applicable queues and take action depending on reason, refunds, or voids
- Quality control all international tickets issued overnight for correct commissions, lowest fare, and applicable discounts
- Update applicable resource material (commissions)
- Process voids and refunds for on-sites
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Night shift
- Rotational shift
Application Question(s):
- Knowledge of GDS Like Amadeus/Galelio/Sabre
**Experience**:
- total work: 2 years (preferred)
Shift availability:
- Night Shift (required)
Ability to Commute:
- Mohali, Punjab (required)
Ability to Relocate:
- Mohali, Punjab: Relocate before starting work (required)
Willingness to travel:
- 75% (required)
**Speak with the employer**
+91 9582893209
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