
Tele Caller Executive
4 days ago
Job Title: Tele Caller Role (Proficient in Hindi, English, Rotational shifts)
Location:
- Ameerpet Hyderabad)
Job type: Full time
Shifts:
- Rotational shifts (Day/Night/Split)
Job Description:
- Customer communication: Answering calls, handling INBOUND & OUTBOUND calls.
Customer needs: Identifying customer needs and responding to them
Problem resolution: Researching issues, providing solutions, and escalating unresolved problems
Customer relationships: Building relationships with customers and boosting customer loyalty
Relationship building: Build rapport with potential customers and maintain relationships with existing customers
Documentation: Create reports and documentation based on conversations
Call center agents should have a high school diploma or equivalent, and strong verbal and written communication skills. They should also have knowledge of the company's products, services, and policies.
Key Skills & Qualifications:
Experience: Minimum 0-1 year handling inbound & outbound calls experience (Hospitality industry added addvantage)
highly appreciate for immediate joiner.
Mobiles no: 040- 4720120
Pay: ₹15,086.00 - ₹18,040.01 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Technical support: 1 year (required)
- tele sales: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
- Telugu (required)
Work Location: In person
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