Tele Caller Executive

12 hours ago


Attapur Hyderabad Telangana, India Zoi Hospital Full time

Job Title: Tele Caller Role (Proficient in Hindi, English, Rotational shifts)

Location:

- Ameerpet Hyderabad)

Job type: Full time

Shifts:

- Rotational shifts (Day/Night/Split)

Job Description:

- Customer communication: Answering calls, handling INBOUND & OUTBOUND calls.

Customer needs: Identifying customer needs and responding to them

Problem resolution: Researching issues, providing solutions, and escalating unresolved problems

Customer relationships: Building relationships with customers and boosting customer loyalty

Relationship building: Build rapport with potential customers and maintain relationships with existing customers

Documentation: Create reports and documentation based on conversations

Call center agents should have a high school diploma or equivalent, and strong verbal and written communication skills. They should also have knowledge of the company's products, services, and policies.

Key Skills & Qualifications:
Experience: Minimum 0-1 year handling inbound & outbound calls experience (Hospitality industry added addvantage)

highly appreciate for immediate joiner.

Mobiles no: 040- 4720120

Pay: ₹15,086.00 - ₹18,040.01 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)
- Telugu (required)

Work Location: In person


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