
Cloud Support Trainee
21 hours ago
**Key Responsibilities**:
- Assist in monitoring and maintaining cloud infrastructure (AWS, Azure, GCP, etc.).
- Respond to technical queries and provide support to internal teams and clients.
- Troubleshoot cloud service issues, including networking, storage, and security concerns.
- Work with senior engineers to resolve escalated incidents and improve system performance.
- Document technical solutions, FAQs, and troubleshooting guides.
- Learn and stay updated on cloud computing technologies and best practices.
**Required Skills & Qualifications**:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Basic understanding of cloud platforms such as AWS, Azure, or Google Cloud.
- Familiarity with Linux and Windows operating systems.
- Knowledge of networking concepts (DNS, VPN, firewalls, etc.) is a plus.
- Exposure to scripting languages like Python, Bash, or PowerShell is an advantage.
- Strong problem-solving and analytical skills.
- Excellent communication and teamwork abilities.
**Benefits**:
- Paid sick time
Shift:
- Day shift
Work Location: In person
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