Voice Process Executive

17 hours ago

Hyderabad Telangana, India AE Square IM-Migration Services Full time

**Job Title: Voice Process Executive.**

**Location: Hyderabad.**

**Company Overview**:
AE Square Im-Migration Services Pvt Ltd is a leading immigration services provider dedicated to assisting individuals and families in navigating the complexities of immigration processes. With a commitment to excellence and customer satisfaction, we strive to deliver unparalleled service to our clients, ensuring a smooth and hassle-free immigration experience.

**Job Overview**:
**Responsibilities**:
1.Handle inbound and outbound calls from clients seeking information and assistance with immigration processes.

3.Address client concerns, complaints, and escalations in a professional and timely manner, striving to achieve a satisfactory resolution.

4.Maintain comprehensive knowledge of immigration laws, regulations, and procedures to effectively assist clients and address inquiries.

5.Collaborate with internal teams to streamline communication and ensure a seamless client experience.

6.Maintain accurate records of client interactions, including details of inquiries, resolutions, and follow-up actions.

**Requirements**:
1.Any Graduate.

2.Experience : Freshers.

3.Excellent communication skills.

4.Strong interpersonal skills and the ability to interact effectively with clients from diverse backgrounds.

5.Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.

**Benefits**:
1.Competitive salary with PF and ESI.

2.Comprehensive training and ongoing professional development opportunities.

3.Health insurance, retirement benefits, and other employee perks.

4.Positive and collaborative work environment with opportunities for career advancement.

Pay: ₹10,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

Work Location: In person

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