Team Member

**About Us**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

**Global Business Services**

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

**Process Overview**

Global Wholesale Banking Operations comprises operations for Commercial and Corporate banking clients. These operations support the business across US, Asia Pacific, & EMEA regions. GWBO functions include implementation and servicing of credit, depository and treasury ducts; processing of payments and processing of trade finance transactions.

**Job Description**

Individual will support Trade Operations team across all products including Letter of Credit, Collections, Open Account, Supply Chain Finance etc. He /She will be involved in day to day processing of transactions while ensuring adherence with Trade Guidelines (UCP 600, URR, URC etc) and Bank of America standards.

**Responsibilities**
- Monitor and ensure query resolution as per TAT
- Monitor mailbox and act accordingly without delay.
- Distribute work among the team on priority basis
- Support fellow team members on queries relating to process
- Identify risk areas in the process and implement mitigation plans
- Escalate any process related ambiguities to the supervisors or manager for clarification
- Support the team manager in capturing performance related data and report MIS on a timely basis
- Identify and implement process improvements/best practices

**Requirements**
- Education : Graduate or MBA International Business/Finance
- Experience : 2-7 years
- Good Communication Skills (Verbal/Written)
- In-depth knowledge of letter of credit cycle and processes
- Knowledge of guidelines such as UCP, URR, ISBP, etc.
- Problem solving and Analytical skills
- Excellent interpersonal skills; positive attitude; team player; flexible
- Open to working in a 24/7 environment

**Education**

Graduation / Post Graduation - Preferably Commerce. NO BTECH

Certifications If Any

**Experience Range**
- 0-1 Year

**Foundational skills**
- International Trade Finance / Letters of Credit

**Desired skills**
- Experience in Trade Finance

**Work Timings**

6.30 PM to 6.30 AM (Rotational)

**Job Location**

Chennai