E-commerce Executive

2 days ago

Gautam Budh Nagar, India Metaspace Technologies Pvt. Ltd. Full time

Job Title: Ecommerce Executive

Key Responsibilities:
1. Marketplace Management:

- Manage product listings, price updates, promotions, and stock status across all marketplaces (Amazon, Flipkart, Myntra, Meesho, Tata Cliq, etc.).
- Ensure all listings are live, updated, and correctly mapped to categories.

2. Order & Inventory Coordination:

- Monitor orders daily and coordinate with the warehouse and dispatch team for timely fulfillment.
- Track stock levels on marketplaces and Unicommerce (or other inventory panels) to avoid overselling or stockouts.

3. Product Listings & Content:

- Upload new products with accurate titles, descriptions, bullet points, and keywords.
- Work with the content and design team to ensure images and details meet platform guidelines.

4. Performance Tracking:

- Analyze product performance, sales reports, and customer feedback to identify trends and improvement areas.
- Monitor marketplace dashboards for performance metrics (Buy Box, cancellation rate, late dispatch rate, etc.).

5. Campaigns & Promotions:

- Coordinate for deals, coupons, and promotional events (Big Billion Day, Great Indian Sale, etc.).
- Ensure correct setup of discounts and offers on marketplaces.

6. Customer Issue Handling:

- Track returns, wrong product claims, and customer complaints raised on marketplaces.
- Coordinate with the customer support and warehouse team for quick resolution.

7. Reporting:

- Share daily / weekly reports on sales, returns, and marketplace performance with management.
- ____________________

**Required Skills**:

- Knowledge of major marketplaces (Amazon, Flipkart, Myntra, Meesho, Tata Cliq, etc.)
- Familiar with Unicommerce / Shopify / Seller Panels
- Good Excel and reporting skills
- Understanding of listing optimization & keyword usage
- Strong coordination and follow-up skills

Thanks & Regards
Srishti Goel
8477858611

Pay: ₹20,000.00 - ₹30,000.00 per month

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