Freelancer Medical Customer Service Representative
1 week ago
(Freelance/Project-based)
We are hiring a representative who will be managing clinical trial sites to ensure patient recruitment. If you have an interest in making a positive impact on people's well-being and health, and love to engage with people during phone calls, we would like to work with you
**Your responsibilities**:
- Representing our company by being the contact person for our patients in India.
- Calling, Screening and scheduling appointments for patients (no sales calls, pure customer engagement).
- Being part of a team, where your main task is to help doctors and patients connect with each other.
***Your profile**:
- You speak Hindi (mother-tongue) and English.
- You might need to call patients and follow a strict screener.
- You are well-organized and a confident communicator with the desire to provide a excellent service to customers.
- You can choose your own availability, whether that is morning, afternoon, or evening time.
- You have an understanding of medical topics, experience in the medical field is a plus
***What we offer**:
- Make an impact in healthcare - The speed of bringing needed medical innovation to the market still depends on the duration of clinical trials. By globally lowering the barrier for access to clinical trials and increasing the chances to find a treatment for patients, we accelerate this medical innovation.
**Have we sparked your interest?**
Contact:
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