Hbp- Operations-supervisor

**JOB DESCRIPTION**

JOB TITLE : SUPERVISOR & EXECUTIVE-HOSPITAL BASED PHARMACY

**DEPARTMENT : PHARMACY**

**REPORTING TO : MANAGER - OPERATIONS**

**JOB SPECIFICATION**:
**Qualification**: B.Pharm / D. Pharm / Degree / Inter

**Experience**: Five-Ten years relevant

**Skill**: Supervisory, Excellent communication skills, including active

listening skills, through updated knowledge of medicines and

its availability and marketing strategist.

**JOB RESPONSIBILITIES**:
**Operations**
- Responsible for daily operations of the pharmacy. Duties include procuring, receiving, & dispensing of pharmaceutical / surgical / miscellaneous items.
- Receive and transcribe prescriptions from customers and advise the dosage of medicines

**Prescription Management**
- Dispense drugs pursuant to a prescription issued by the doctor.

**Inventory Management & Sales**
- Procure drugs needed and maintain inventory management. Maintain a separate book for non-available medicines for follow-up indent items as and when required and send it to the management’s approval for purchasing.
- Ensure that the quantity, value, batch number and expiry date of the items received are checked by the pharmacists / pharmacy aide and fed in the computer.
- Storing the drugs under proper conditions of refrigeration and security
- List out the drugs nearing the end of validity before three months and arrange them in separate racks and issue them as substitutes to ensure fast
- movement.
- Return the non-moving / loose & damage / short-expiry stock to stores periodically
- Monitor daily stock value / stock movement to have a better control over inventory level and reduce carrying cost.
- PRS (Pharmacy Retail Summary) checking: Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast moving items. Cross check all the rack-wise verification files daily.
- Plan door-to-door campaigns.
- To continuously make effort to increase the sales, service standards and achieve targets

**MIS Reports & Documentation**
- Prepare daily reports (cash/credit sales, opening balance, closing balance, discounts etc) and submit to the management as and when required.
- Maintain records of the following:
q Narcotic drug prescriptions issued

q Details of free home delivery

q Daily sales transaction summary

q Rate modification book & RS mistakes book

q Discount bills book

q Computer backup log book

q Complaints log book ( software & hardware )

q Rough cash book

q Staff attendance registers and leave cards

q Adjustment receipts / adjustment issues etc.
- Maintain records for the payments made:
q General expenses

q Pooja expenses

q Conveyance

q Emergency purchases
- Check rough cash book on daily basis, monitor the cash collection and ensure that the cash is credited in the bank. Cross-check the bank statement in the first week of every month.
- Check cash-in-hand & cash sales every day to avoid discrepancies
- Maintain record for credit card sales and filing of bills.
- Deposit DS (Staff deduction ) amount of shortage items (Adjustment receipts & adjustment issues) every month in the bank

**Staff management & General Administration**
- Conduct meetings with the staff fortnightly or monthly to discuss the inventory, developing customer rapport, analyzing customer complaints / suggestions, sales improvement methods, doctors advice and implement wherever practicable with the approval of the management
- Conduct on-the-job training for newly joined staff
- Assist in the training and supervision of assigned personnel in dispensing of pharmacy items and systems / procedures in pharmacy
- Allot racks to staff and conduct rack wise verification of physical stock with computer stock. tally 100% of the inventory twice a week and monitor re-order level
- Ensure floppy backup is taken daily in the morning and evening and the same is recorded in computer log book.
- Ensure cleanliness of the pharmacy with regard to racks cleaning / labeling / proper stock arrangement
- Produce all the records necessary at the time of Internal Audit and answer to all the queries of the Auditor.
- Control general expenses (electricity bill, telephone bill, conveyance etc) & computer stationery and covers.
- Maintain cash return file (with supporting bill & customer signature), record in cash returns book and verify the same
- Maintain Discount bills file (with supporting bill & customer signature), record in Discounts book and verify the same
- Participate in emergency calls after normal business hours.
- Coordinate with the Hospital promotional activities & Schemes like Dost, FHP, 1066, etc.
- Perform related assigned duties as required to successfully fulfill the function of the position.

Pay: ₹21,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time