Systems Administrator, Corporate Applications

At Allucent, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.

We are looking for Systems Administrator, Corporate Applications to to join our A-team (hybrid). The Systems Administrator supports the daily administration, maintenance, and user support of the Microsoft Dynamics 365 F&O platform. This role is focused on ensuring the reliable performance and integrity of financial operations within the system, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and related finance functions.

In collaboration with finance leadership, IT teams, and external vendors, the Systems Administrator drives system enhancements, ensures compliance with internal controls and regulatory requirements, and contributes to process improvement initiatives that maximize the value of the ERP platform.

**In this role your key tasks will include**:

- Serve as the primary administrator for the Microsoft Dynamics 365 F&O platform, ensuring optimal system performance, security, and availability.
- Manage user access, security roles, and permissions in compliance with internal controls, segregation of duties, and audit requirements.
- Monitor and maintain system performance, scheduled batch jobs, and key operational processes to ensure uninterrupted financial operations.
- Configure, customize, and deploy forms, views, workflows, and packages to meet evolving business and compliance requirements.
- Lead and support data-related activities, including imports, validations, reconciliations, and data integrity initiatives using D365 data management tools and Excel add-ins.
- Troubleshoot and resolve complex functional and technical issues, collaborating with internal IT teams and external vendors to implement long-term solutions.
- Manage and support system integrations (e.g., payroll, expense, banking, reporting tools) by monitoring data flows, resolving integration errors, and optimizing integration performance.
- Plan, coordinate, and execute user acceptance testing, patch validations, and production release rollouts, ensuring mínimal disruption to business operations.
- Maintain and enhance a comprehensive knowledge base, including process documentation, configuration records, and troubleshooting guides.
- Collaborate closely with finance leadership, business process owners, and IT teams to align system capabilities with organizational needs and regulatory requirements.
- Stay current on Microsoft D365 Finance updates, roadmap items, and new functionality, proactively assessing their potential impact and value to the organization.
- Identify, recommend, and implement process and system improvements to enhance efficiency, data quality, and user experience.
- Support and maintain Power BI and other business intelligence platforms to ensure reliable reporting and analytics delivery.
- Partner with finance and operations teams to design, develop, and optimize dashboards, reports, and analytics strategies that drive data-informed decision-making.
- Contribute to the development and maintenance of a centralized data lake and reporting framework to enable enterprise-wide analytics capabilities.
- Ensure the stability, availability, and performance of reporting environments in coordination with operational and technical teams.

**Requirements**:
**To be successful you will possess**:

- Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field
- 5-7 years of experience administering and supporting Microsoft Dynamics 365 F&O (or Dynamics AX), with demonstrated expertise in system configuration, security, and optimization.
- Strong understanding of core financial processes including general ledger, accounts payable, accounts receivable, and fixed assets
- Proven hands-on experience with D365 F&O user administration, security role design, workflow configuration, environment management, and performance monitoring.
- Working knowledge of system integrations and data interfaces (e.g., APIs, batch jobs, connectors), with the ability to monitor and troubleshoot data flows across systems.
- Proficiency in Excel and experience using D365 data management tools; exposure to Microsoft Power Platform (Power Automate, Power BI) is an advantage.
- Solid problem-solving and analytical skills with the ability to diagnose and resolve functional and technical issues.
- Experience documenting support procedures, known issues, and configuration changes.
- Effective communication skills and ability to collaborate with cross-functional teams including Finance, IT, and external vendors.
- Demonstrated ability to manage multiple tasks and prioritize in a dynamic environment with moderate supervision.
- CRO or life sciences experience is a plus.
- Proficiency in technical design and creating high-level design artifacts.
- Design, develop, and deploy custom D365