Payments- Instrumentation

**JOB DESCRIPTION**
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.

The **Instrumentation and Metrics (I&M) team**, which reports into the Office of the CFO and aligned to J.P. Morgan Payments, is seeking a talented, ambitious, and creative individual to focus on designing and delivering new, internal business intelligence dashboards and similar data solutions for Payments business management, product and front-office teams. I&M is committed to making accessible various firmwide and external data assets to deliver timely, relevant and automated insights that inform business decisions and strategy.

The **I&M Business Intelligence Product Associate** role will serve as a data solutions product owner, to help define and execute against product roadmaps for several proprietary solutions that are currently utilized by the Payments businesses to help drive business insights, revenue and client relationship visibility.

**Job responsibilities**:

- Partnering with business stakeholders to understand requirements
- Developing good understanding of input and reference data sources and creating data transformation workflows
- Design dashboards that prioritize clarity and simplicity, ensuring essential information is easily accessible and unnecessary elements are removed, while maintaining consistency in design elements and establishing a clear visual hierarchy to guide users' attention to key data points.
- Create responsive and user-centric designs that adapt to different devices and user preferences.
- Develop effective data visualization and interactivity to provide actionable insights through dashboards.
- Optimize dashboard performance to ensure fast and efficient user experiences.
- Conduct continuous testing and iteration processes to improve dashboards based on user feedback.
- Implement iterative design processes, including conducting A/B testing to refine and improve dashboard designs based on user feedback and data-driven insights.
- Designing high quality interactive dashboards using Tableau for business stakeholders including senior management. Effectively managing project related communication with management and key stakeholders
- Assisting stakeholders to perform rigorous UAT of solutions

**Required qualifications, capabilities and skills**:

- Bachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field
- Required years of relevant work experience, preferably in Finance domain
- Advance knowledge of Tableau and Alteryx
- Basic knowledge of Python and SQL
- Excellent analytical and problem-solving skills. Ability to quickly learn the process and propose and implement solution to make the process efficient
- Ability to work in a Team and follow common standards and good practices
- Excellent written and verbal communication skills
- Strong relationship building skills to develop partnerships to deliver results

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.