Customer Research Intern
2 weeks ago
**About SKIDOS Vision, Mission & Culture**
We want to build the world’s leading brand for developing 21st century skills among families with kids. Our mission is to help kids become lifelong, confident, and happy learners. We believe it is more important NOW than ever before for kids to be equipped with both fundamental academic skills (Literacy & Numeracy) & non-academic skills (e.g. Critical thinking, Creativity, Collaboration, Communication, Information, Media & Tech literacy, Leadership & social skills, Initiative & Productivity). These skills are important for them to be well prepared for their adult life to achieve confidence, happiness & contentment while helping to advance the human race.
Our core product is an SDK that helps us embed learning content in great games. We offer parents a subscription service that allows them to access all the games and learning content. Currently, we have 40+ games available across on Apple and Google Play Store. We are a rapidly growing scale-up with a very ambitious and impactful mission, backed by leading VCs, Angel investors, and the Danish Growth Fund.
At SKIDOS, we believe in a positive work environment where you feel happy & content while working on something which is truly meaningful and impactful. We respect the work-life balance and have flexible working hours. We do not believe in micro-management but instead believe in creating an environment to help you learn and shine. We love people who have something to say, and we listen. With us, you will get a chance to dive into our suite of learning products that
are being used by millions of users around the world.
**Most of your daily work will be covered by.**
Create questions/frameworks for interviews with parents or kids
Create surveys with online forms or survey tools
Define how internal data can validate hypothesizes
Help to maintain “personas” and segmenting customers
Analyse results with help from data team
Prepare conclusions and visualizations to C-level, marketing and product teams.
Work with cross-functional project teams
**You will also sometime**
Participate in planning and prioritizing next quarter’s research
Conduct interviews with customers
Investigate new tools or ways to gather intelligence
Manage projects with market research agencies you have recommended
**Your education has taught you**
Qualitative and quantitative research in-depth - How to avoid pitfalls and best-practices
Analysing data and draw conclusions
Presenting data and visualizing conclusions
Best practices for reaching out to customers using different channels and methods
Well adept in quantitative research tools and methodologies (Quantitative research
- different sampling techniques like stratified random sampling, cluster sampling etc in
order to filter out the any biases from research data)
Qualitative research methodologies like Focus groups, interviews.
Hypothesis testing using tools like T-test, Regression analysis, F test etc
**Your background**
Prior internship in quantitative and qualitative market research and analytics.
Bachelors or advanced degree in sociology or anthropology
Strong problem solving and capability to structure ambiguous problems
Excellent verbal and written communication skills
Outcome focused, with data and metrics-driven decision making
Self driven and ability to work independently
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