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Data Operations Representative Ii

2 weeks ago

Noida Uttar Pradesh, India UKG Full time

**Job Description**:
**Job ID**:

- DATAO011883

**Employment Type**:

- Regular

**Work Style**:

- hybrid

**Location**:

- Noida,UP,India

**Role**:

- Data Operations Representative II
- Duties and Responsibilities:

- Effectively and accurately update client tax rates and frequencies in appropriate database.
- Complete assigned project tasks and cases, related to any client's data changes.
- Maintain and update cases in a timely manner, addressing any concerns and maintaining effective communication with clients and partners.
- Conduct an analysis of customer tax filing requirements needed for tax filing set-ups
- Ensure required legal and Payment Services forms are signed and filed with appropriate authority.
- Prepare and file appropriate client tax agency EFT registrations, Federal E-file registrations, and reporting agent authorizations.
- Partner with Support and internal teams to update and maintain core customer profile data for existing customers.
- Ensure that all customer current period and prior period data is entered and balanced in the tax filing system (MasterTax)
- Accurate and timely capture of customer tax-ids, deposit frequencies, and employer specific tax rates with sufficient documentation to enable UKG to defend its actions with third parties without further contact from our customers.
- Ability to work independently and within a team-based environment
- Assists on data gathering support as needed.

Required Qualification:

- Must be able to manage in an organized, proactive and independent manner to meet all required time frames and commitments.
- Strong oral and written communication skills.
- Excellent customer service skills.
- Desirable case management, auditing, and salesforce experience will be an added advantage.
- Demonstrated ability to organize work
- Attention to detail is a must
- 2-3 years related experience in client services, data management, or operations.

Education/Certification/License:

- Bachelor's Degree in Business, Accounting, Finance or comparable education and experience.