Microsoft Dynamics 365 Customer Engagement

2 days ago

Bengaluru Karnataka, India OnActuate Full time

**Company Description** Company Description**

**What we offer**:
Our people-first policies define who we are as an organization. We offer a flexible and remote work environment, employer-paid benefits, and competitive time-off and pay. We actively encourage professional development and career growth in each team member. If you like challenging and varied work in a supportive team environment, then we invite you to apply.

**Who we are**:
OnActuate is a Global Information Technology and Consulting Firm. We are a gold-certified partner for Microsoft Dynamics as a Cloud Solution Provider (CSP) and value-added reseller in the U.S., Canada, India, Latam and Singapore. We have experience in implementing full-stack Microsoft solutions such as Microsoft Dynamics 365, Power Platform, SharePoint, Azure Services, and related technologies across the globe. Our project implementation services are complemented by our advisory consulting and direct support services.

Currently in our 9th year of providing Dynamics ERP and CRM solutions, OnActuate has specific tailored solutions for organizations in Public Sector, Retail, Manufacturing & Distribution, and Financial Services to help them achieve rapid growth and solve their unique business challenges.

**OnActuate is looking for a full-time Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform to execute end-to-end projects for our customers, including analysis, design, customization, testing, and technical support.**

**Location**: Bengaluru (Remote) OR Delhi NCR (Hybrid) India

**Experience - **3-4 years
**Job Description** Key** **Responsibilities**:

- Implement and customize D365 CE solutions for Sales, Customer Service, and Field Service.
- Develop and deploy Power Platform solutions, including Power Apps, Power Automate, and Power BI.
- Collaborate with clients to gather requirements and translate them into technical specifications.
- Provide technical support and troubleshooting for D365 CE and Power Platform solutions.
- Conduct training sessions and workshops for clients and internal teams.
- Stay updated with the latest features and updates in D365 CE and Power Platform.
- Utilize Azure services for integrations and enhancements.

**Qualifications**
- Bachelor's degree in computer science, Information Technology, or a related field.
- 3-4 years of experience with D365 CE (Sales, Customer Service, Field Service) and Power Platform.
- Proficiency in Power Apps, Power Automate, and Power BI.
- Experience with Azure services and basic integrations.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Expertise in development languages such as C#, JavaScript, and SQL.

**Preferred** **Skills**
- Microsoft certifications in D365 CE and Power Platform.
- Knowledge in Copilot and Oriented Tech Stack

**Qualifications**
- Bachelor's degree in computer science, Information Technology, or a related field.

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