Bangla Patient Relations Executive

7 days ago

Ernakulam, India Mykare Health Full time

**About Us**:Mykare Health is a leading healthcare startup building India’s largest affordable and trusted hospital network. We provide innovative solutions that empower patients and healthcare providers to manage health and wellness in a more efficient and accessible manner.

**Role Description**:
**Key Responsibilities**:

- Serve as the primary point of contact for Bangla-speaking patients, ensuring their needs and concerns are addressed promptly and professionally.
- Provide information and assistance regarding medical care options, treatment plans, and hospital operations.
- Collaborate with healthcare professionals to support patients during consultations and treatments, ensuring they have a positive experience.
- Adapt to changes in treatment plans and communicate these changes effectively to patients.
- Build and maintain strong relationships with hospital staff to facilitate smooth patient care coordination.
- Report to the manager on patient feedback, concerns, and suggestions for improvement.

**Qualifications**:

- **Excellent communication skills in Bangla are mandatory.**:

- Experienced and freshers can apply.
- Knowledge of hospital operations and medical terminology is a plus.
- Strong interpersonal skills and the ability to respond to patient care situations with empathy and professionalism.

**Benefits**:

- Competitive salary and benefits package.
- Opportunity to work in a dynamic and innovative healthcare technology environment.
- Professional development and growth opportunities within the company.

**How to Apply**:
Thank you

**Salary**: ₹15,000.00 - ₹31,936.21 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund
- Work from home

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Bangla (required)

**Speak with the employer**
+91 7736038889

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