Front Office Executive

2 days ago

Kolkata West Bengal, India Mervice Infotech Private Limited Full time

**Responsibilities**:

- **Guest/Client Reception**: Greet and assist visitors, clients, or guests as they arrive, ensuring a welcoming environment.
- **Check-in/Check-out**: For hotels or similar businesses, assist guests during check-in and check-out processes, ensuring smooth operations.
- **Scheduling and Appointments**: Schedule appointments, meetings, or bookings as needed, and manage calendars for staff or guests.
- **Data Entry and Record Keeping**: Maintain accurate records of guests, visitors, or client interactions, including personal information and services used.
- **Customer Service**: Provide high-quality customer service, address complaints or concerns, and resolve issues in a timely manner.
- **Administrative Support**: Assist with administrative tasks such as filing, photocopying, and organizing office materials.
- **Security and Safety**: Ensure proper security protocols are followed, including monitoring visitors and ensuring safe access to premises.
- **Inventory Management**: For some industries (like hospitality), manage supplies like brochures, promotional materials, and office supplies.
- **Collaboration with Other Teams**: Coordinate with different departments to ensure smooth operations and timely responses to clients or guests' needs.

**Skills Required**:

- Strong communication and interpersonal skills
- Organizational and multitasking ability
- Knowledge of office or hotel management software (if applicable)
- Problem-solving and conflict resolution skills
- Attention to detail and high level of professionalism

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Experience**:

- 2total work: 1 year (required)

Work Location: In person

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