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Fresher Customer Care

2 weeks ago

Salt Lake Kolkata West Bengal, India Work Panda Cooperation LLP Full time

**Customer Interaction**:

- Provide accurate information about products, services, and policies.
- Address and resolve customer complaints or issues promptly and effectively.
- **Problem Resolution**:

- Investigate and analyze customer problems or concerns and provide appropriate solutions.
- Escalate complex issues to the relevant department or supervisor as needed.
- **Product Knowledge**:

- Stay informed about company products, services, and updates to effectively assist customers.
- Provide product information, features, and benefits to customers.

**Job Types**: Full-time, Fresher

**Salary**: ₹11,000.00 - ₹13,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Ability to Commute:

- Salt Lake, Kolkata, West Bengal (required)

Work Location: In person