Bentley Openplant

**Requisition ID**:96336

**Job Category**:Information Technology

**Location**:Gurugram, Haryana, India

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.

**Bentley OpenPlant - Application Administrator**

**Summary**
They take direction from the AMS Lead and System Administration Technology Lead.
They work with the global Technical Implementation Specialists and relevant Product Managers to understand the requirements for each system used on a specific project in resolving technical issues.

**Responsibilities**
- Manage, support, and resolve complex software, vendor and proprietary technical issues
- Identify proactive solutions for recurring technology occurrences to benefit the business
- Maintain system documentation
- Maintain current knowledge of relevant technologies as assigned
- Collaborate and interact with various stakeholders including the ICT team
- Undertake integration between various systems using available API's and web services
- Adhere to standards and processes for systems in Hatch
- Provision of 1st Level Application Support. For example, user administration or project set-up issues
- Work on and close out tickets in the Hatch Zendesk System
- Manage your assigned ticket queue.
- Willing to work after hours as part of a global team

**Qualifications**

**Skills**
- Understand software and hardware requirements of varied departmental systems
- Excellent problem solving/analytical skills and knowledge of analytical tools
- Display and execute logical and complex troubleshooting methods
- Excellent verbal, written communication and ability to work well with others
- Teamwork: Working together to achieve organizational and team goals
- Demonstrated soft skills required such as presentation of ideas and ability to clearly articulate the concepts to senior management
- Ability to effectively interface with technical and nontechnical staff at all organizational levels

**Experience**
- Minimum 3-5 years’ experience in the Information Technology field
- Experience with one of the following Bentley CAD platforms:

- OpenPlant
- Experience in process automation, best practice approach, technology efficiency, and effectiveness
- Experience with SQL query development databases an asset

**Education**
- Bachelor’s degree and equivalent combination of education, training or work experience

Why join us?
- Work with great people to make a difference
- Collaborate on exciting projects to develop innovative solutions
- Top employer

What we offer you?
- Flexible work environment
- Long term career development
- Think globally, work locally

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.