Looking for Information Technology Trainee salt Lake

2 weeks ago

Salt Lake Kolkata West Bengal, India iMerit Technologies P LTD. Full time

**Overview**

iMerit is looking for trainees to join a global team responsible for IT operations across its 9 of its 10 centers located in India ( Saltlake). Trainees will be responsible for providing on-site support for the center to which she is assigned and remote support for all centers when required. She must be able to work a rotational schedule required to support iMerit’s 7 days/week operation.
- Support purchasing, receipt, hardening, distribution, tracking and audit of software licenses and computer equipment,
- Support coordination and tracking of OEM vendor repairs for assets under warranty,
- Support the release and tracking of infrastructure changes,
- Support the collection and organization of artifacts required to support IT audits from various iMerit departments and teams,
- Support the development of IT program documentation,
- Provide Service Desk support when required: Participate in Service Desk training,

Shadow team members for knowledge transfer,Perform troubleshooting to diagnose and resolve common system issues,Provide orientation and guidance to users on how to operate software and computer equipment,Carry out common maintenance tasks.**Qualifications**
- Prior training in information technology,
- Familiarity with desktop and network equipment,
- Good diagnostic and problem-solving skills,
- Customer service focus,
- Team player - ability thrive as a member of a geographically dispersed team,
- Excellent English-language communication ability,
- Outstanding organizational and time-management skills,
- Ability to effectively prioritize and execute tasks in a high-pressure environment,
- One or more prior IT product or process certifications (desirable).

**Salary**: Up to ₹174,500.62 per year

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Shift allowance

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