Investigator, Investigative Reporting Gsc

-Job description

**Some careers shine brighter than others.**

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of **INVESTIGATOR, INVESTIGATIVE REPORTING GSC**

**The Opportunity**:
Responsible for conducting investigations concerning accounts/transactions where potential financial crime risk has been identified by the Dynamic Risk Assessment (DRA) platform and, where necessary, referring and/or escalating such cases in accordance with the Investigative Reporting Procedures for regulatory decisions and filing and appropriate internal referrals for action. Colleagues in the GCB7 DRA Investigator role will be expected to work the less complex cases and risk typologies.

**What you’ll do**:
**Principal Accountabilities: Key activities and decision making areas**:
Responsible for conducting effective and timely investigation into assigned cases in accordance with agreed standard reporting requirements and service level agreements. Subject to completion of training and accreditation, these cases may include:

- escalated cases from Dynamic Risk Assessment transaction monitoring system;
- unusual activity reports from various parts of the bank as well as other HSBC entities as applicable, including other business lines and functions;
- escalated cases identified by true matches to screening lists escalated from Name Screening teams;
- escalated cases from Fraud Operations.
- On receipt of a referral, conduct a review, in line with the instructions, in order to identify any probable financial crime related issues, or mitigation of any financial crime risks.
- Responsible for writing a high quality investigative narrative (Investigation Report) and to record the case history, with supporting findings, in an approved case management system.
- During or at the end of each investigation, review recommendations should be made which may include referral to the MLRO as to whether a Suspicious Activity Report (SAR) should be filed or not. In consultation with the respective Manager, escalate investigations to appropriate other teams for co-ordination and further review as required (Sanctions, ABC, Major Investigations, etc).
- In consultation with the respective Manager, where appropriate, interact with relevant stakeholders, including Complex and Major Investigations, and Customer Selection Exit Management (CSEM) (CSEM) Secretariat to manage financial crime risk.
- Assess the quality of Know Your Customer (KYC) information and processes as part of investigation, and where appropriate, refer actions any issues to the appropriate function.
- In consultation with the respective Manager, provide information on completed investigations to Senior Management and other internal stakeholders for risk management, where appropriate.
- This is an entry-level investigative role and the incumbent will be expected to develop their investigative knowledge, skills and experience whilst in role.

**Impact on the Business/Function**
- Ensure appropriate pro-active use of media reports and relevant websites to gather intelligence and identify customers of HSBC involved in financial crime, including money laundering and terrorism.
- Produce a high quality case file including a comprehensive narrative and recommendation as to whether or not a SAR is appropriate with onward escalation for disclosure to the relevant authorities in accordance with procedural standards.
- Identify appropriate referrals for action, and effecting of such in accordance with procedural standards.
- Process a proportionate number of investigations to the agreed procedural standards required and within agreed service level agreements.
- Ensure appropriate consideration given to each case as to content and quality of content/narrative.
- Determine whether the case warrants escalation to other Investigations teams, taking care to evaluate appropriately against relevant escalation criteria.

**Typical Targets and Measures**
- Written record in all corresponding case file of recommendation and associated referrals for action, to include reference to reporting to the regulator, where appropriate.
- Report is sufficient in scope and detail to have addressed the substantive issues and the final recommendation has a proper foundation in fact and concurs with the issues discovered during the review.
- Conclusions and recommendations that demonstrate risk-based