Client -risk Quality Control (C12 - Avp)

1 week ago

Mumbai Maharashtra, India Citi Full time

**Responsibilities**:

- Performs Quality Control (QC) reviews of completed MCA tests
- Becomes SME on organizational programs (MCA, EUC Program, Mandatory Absence) and leads Workgroups assigned to programs
- Works with a geographically dispersed team of resources to perform / create reports
- Ensures appropriate remedial actions are in place where deficiencies are identified
- Provides timely responses to ad-hoc queries that might require detailed investigation
- Diligent review of key policies in scope
- Leverages existing tools and metrics to implement and support new initiatives

**Skills**:

- Must be flexible to adapt to the changing needs of the organization during the different phases of Citi’s Transformation
- Highly intellectual in character requiring exercise of discretion and judgment
- Excellent problem-solving abilities
- Results orientated
- Ability to collaborate with others to achieve business objectives
- Capability to work with multi-disciplinary teams from different regions
- Ability to communicate effectively with management and cross functional organizations
- Excellent client service (to internal clients/stakeholders

**Qualifications**:

- 5-8 years Project Management experience in financial services, control compliance or legal disciplines
- Experience with work-flow systems
- Excellent project management and organizational skills.
- Outstanding relationship building and relationship management skills
- Consistently demonstrates clear and concise written and verbal communication skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Self-motivated and detail oriented
- Tableau, PowerBi, Power Pivot experience would be an advantage
- SQL/Database analysis experience would be a plus
- Proven experience in independently handling reporting objectives and interacting with teams across all lines of defense globally
- Understanding of the Risk & Control disciplines, standards and associated systems (Citi Risk & Control, etc.)

**Education**:

- Bachelor’s/University degree or equivalent experience
- **Job Family Group**:
Risk Management
- **Job Family**:
Business Risk & Control
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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