Graduate Survey Scripter

22 hours ago


Mumbai, India YouGov Full time

Company Description

YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 24 million registered members to understand opinion and behaviours around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.

**_ Why join YouGov?_**
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

**_Life at YouGov_**
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.

**_ Equal Opportunity Employer_**

**Job Description**:
Join our Operations team, providing vital support to research teams worldwide, enabling them to offer quality consultancy. As part of the Scripting team, you will ensure accurate and innovative research solutions throughout the company.
Our 12-month graduate program offers technical scripting training, on-the-job coaching, and support from our People Experience & Development team. An opportunity to progress in the role will be available at the programme, based on performance.

**Responsibilities**:

- Provide scripting services, supporting client relationships
- Script questionnaires accurately and promptly using specialized software
- Test survey logic for error-free functionality
- Manage workload, meet deadlines, and maintain high standards
- Maintain meticulous record administration
- Deliver accurate and timely reporting

**Program Inclusions**:

- Gain insights into market research workflow
- Understand online survey mechanisms and questionnaire management
- Develop logical and programming skills
- Learn web design coding (HTML, CSS, JavaScript/jQuery)
- Training in creating online surveys using Gryphon (Python)
- Familiarize with scripting best practices

**Qualifications**:
**Technical Skills**:

- Fluent in written and spoken English.
- Familiarity with computer languages (e.g., C, C++, C#, Python, Java) and web-design coding (e.g., HTML, CSS, JavaScript/jQuery)
- High proficiency in MS Office

**Behavioral** Skills**:

- Positive attitude and eagerness to learn.
- Excellent attention to detail
- Strong logical problem-solving skills
- Effective communication, particularly in explaining technical concepts to non-technical individuals
- Teamwork
- Ability to work independently and meet deadlines

Additional Information
**Application Process**
1. Submit CV
2. Screening Call
3. Individual Task
4. Final Stage Interview

**Benefits -**
- LinkedIn Learning
- Mental Health First Aiders
- Headspace App
- Annual Leave - 20 Days
- Birthday Leave - An additional day holiday on your Birthday
- Sick & Casual Leave - 12 Sick leave and 8 Casual Leave
- Maternity Leave
- Paternity Leave
- Private Medical Insurance
- Life Insurance
- Sodexo Meal Pass (optional)
- Leave & Travel allowance (optional)
- Provident Fund
- Night Shift Transportation facility


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