Receptionist

**Job Title**: Receptionist

**Location**: Aryans Sea Sight Resort, Mandarmani
**Department**: Front Office / Guest Relations
**Reports To**: Resort Manager

**Job Summary**:
**Key Responsibilities**:

- Greet and welcome guests warmly upon arrival.
- Handle guest check-in and check-out procedures smoothly.
- Manage room bookings, reservations, and cancellations through phone or online portals.
- Maintain guest records and update the reservation system accurately.
- Coordinate with housekeeping, kitchen, and other departments for guest needs.
- Handle payments, invoices, and maintain a proper cash register.
- Ensure the front desk area is clean, organized, and presentable.
- Assist in promoting resort facilities like the restaurant, pool, and private beach.
- Handle guest complaints politely and escalate to the manager if required.

**Qualifications & Skills**:

- Bachelor’s degree / Diploma in Hotel Management or related field preferred.
- Prior experience as a Receptionist or Front Office Executive in a hotel or resort.
- Good communication skills in English, Hindi, and Bengali.
- Pleasant personality, good grooming, and professional attitude.
- Basic computer knowledge (MS Office, Excel, and hotel booking software).
- Ability to multitask and handle pressure during peak times.
- Customer-oriented mindset with problem-solving ability.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Language**:

- English (preferred)

Work Location: In person