Customer Care Executive

2 weeks ago

Salt Lake Kolkata West Bengal, India Animal Health Pathology Lab Full time

Make outbound calls and attend inbound calls to all patient parties to follow up on medical billing for lab test.
- Verify patient information, test details, and billing codes to ensure accurate billing and registration.
- Explain billing discrepancies, policies, and payment options to patients and providers.
- Handle inquiries related to test prices, booking timings and available slots.
- Maintain detailed and accurate records of all interactions and transactions in the company's database.
- Collaborate with the billing department to resolve billing issues and ensure timely reimbursement.
- Utilize scripts and templates as needed to ensure consistent and professional communication.
- Provide excellent customer service and address concerns or questions with empathy and patience.
- Assign collectors as per schedule and taken the follow up it they did the collection or not.
- Keep up-to-date with changes in medical billing regulations and coding requirements.
- Assist in administrative tasks related to medical billing, including data entry and document management.
- You have to achieve the monthly target to accomplish the revenue.

(This job description gives a broad idea of the key responsibilities and do not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Pay: ₹10,086.00 - ₹20,706.84 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8100964460

  • Customer Care Executive

    3 days ago

    Salt Lake, Kolkata, West Bengal, India Excellis IT PVT LTD Full time

    **Excellis IT Solution Pvt Ltd** **International BPO for UK Process** **Position**: Customer Care Executive /Sr. Customer Care Executive **Qualification**: 10+2 **Age**: 18+ to 40 Yrs **Skill**: Fluent English Communication Skill **Shift**: UK (1.30 P.M - 10.30 P.M) **Fresher**: 10K to 15K **Experience**: 12K to 22K as per Relevant...

  • Customer Care Executive

    6 days ago

    Salt Lake, Kolkata, West Bengal, India Dhal Information System Pvt.Ltd.(DIS) Full time

    Looking for Customer Care Executive (Assamese /Hindi language at Salt Lake City Kolkata (Onsite) - Salary (CTC) - 15k - Normal Shift - WO Rotational - 6days working **Responsibilities**: - Inform customers about product & services - Handle inbound & outbound calls - Understand customer's need & solve queries - Solve customers’ query over the phone Pay:...

  • Customer Care Executive

    4 days ago

    Salt Lake, Kolkata, West Bengal, India NMB Sales & Technology PVT LTD Full time ₹ 1,00,000 - ₹ 2,00,000 per year

    We're Hiring: Customer Care Executives (International Voice Process)Looking to kickstart your career with a leading BPO or to take your skills to the next level?Role: Customer Care ExecutiveExperience:Freshers with excellent communication skills ORMinimum 6 months experience in outbound international voice processRequirements:Strong command over...

  • Customer Care Executive

    3 days ago

    Salt Lake, Kolkata, West Bengal, India NEW EDGE REALTY SOLUTIONS Full time

    Job position for Customer Care Executive Kolkata, Salt Lake ₹15,000 - ₹19,000/month (based on experience) Fixed weekends off, cab drop facility, PF, ESI, bonus & attendance allowance - Responsibilities:_ - Handle inbound calls - Excellent English communication skills required **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹19,000.00 per...

  • Customer Care Executive

    6 days ago

    Salt Lake, Kolkata, West Bengal, India Connect2learn Full time

    **Job Title**: Customer Care Executive **Location**: Work From Office **Shift Timing**: 4:00 PM to 1:00 AM (UK Shift) **Compensation**: Fixed Salary+ TRA + Performance-Based Incentives **About the Role**: We are seeking a passionate and proactive **Customer Care Executive** to join our team. This role is focused on ensuring a high level of satisfaction...

  • Customer Care Executive

    1 week ago

    Salt Lake, Kolkata, West Bengal, India NEW EDGE REALTY SOLUTIONS Full time

    Job position for Customer Care Executive Kolkata, Salt Lake ₹14,500 - ₹18,500/month (based on experience) Fixed weekends off, cab drop facility, PF, ESI, bonus & attendance allowance - Responsibilities:_ - Handle inbound calls - Excellent English communication skills required **Job Types**: Full-time, Permanent Pay: ₹14,500.00 - ₹18,500.00 per...

  • Customer Care Executive

    3 days ago

    Salt Lake, Kolkata, West Bengal, India NEW EDGE REALTY SOLUTIONS Full time

    Job position for Customer Care Executive Kolkata, Salt Lake ₹14,500 - ₹18,500/month (based on experience) Fixed weekends off, cab drop facility, PF, ESI, bonus & attendance allowance - Responsibilities:_ - Handle inbound calls - Excellent English communication skills required **Job Types**: Full-time, Permanent Pay: ₹14,500.00 - ₹18,500.00 per...

  • Customer Care Executive

    3 days ago

    Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    We are in search of a dedicated and customer-oriented individual to join our team as a Customer Care Executive, with a strong emphasis on exceptional English language skills. As a key member of our customer service department, you will be responsible for delivering exceptional support to our customers, utilizing your proficiency in English to provide clear...

  • Customer Care Executive

    2 weeks ago

    Salt Lake, Kolkata, West Bengal, India BBS Solutions Full time ₹ 2,04,000 - ₹ 2,64,000 per year

    Role: Customer Care ExecutiveFresher/ExperiencedGraduates PreferredGood English Communication9 Hours Rotational Evening Shift1 way Cab provided5.5 Days WorkingSalary: CTCLocation: Salt Lake, KolkataJob Types: Full-time, Permanent, FresherPay: ₹17, ₹22,000.00 per monthBenefits:Health insuranceLife insuranceProvident Fund

  • Customer Care Executive

    1 week ago

    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    We’re excited to announce that We are Hiring for the position of Customer Care Executive! Job Details: Location: (KOLKATA SALT LAKE SECTOR 5) Work from Office job Shift Timings: Day Shifts Process: Inbound Voice Premium Salary - 20k to 25k CTC depend on interview **Requirements**: Excellent communication skills in English Versant 5 score is...