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Sales Associate

2 weeks ago

Malkajgiri Hyderabad Telangana, India Tata Retail enterprise Full time

**Role & Responsibilities**

Designation: Sales Associate

Reporting to: Department Manager/Assistant Manager Operations/Manager Operations

**Responsibilities**:
1. Customer Service:

- Provide speedy & effective Customer Service.
- Following all service standards laid down.
- Serving the customer to their satisfaction
- Ensuring customer feedback forms are collected on a daily basis
- In case of complaining customers, taking suitable action to solve the complaints
- Keeping the Store Manager informed of all the complaints
- Constantly employing suggestive selling practices to make the customers aware
- Ensuring that the customer feedback forms are filled & collecting them on a daily basis
- Explaining the product knowledge to the customer, Greeting customer in a welcoming manner,

2. Cleaning & Tidying:

- This Involves the maintenance of an excellent standard of presentation and tidiness of the sales floor and till areas in which the jobholder works. To clean and maintain all fixtures and fittings/bins so that they are dust/stain free at all times.
- The merchandise should be tidy and presentable at all times

3. Inventory Management/Filling up Stock:

- Job holders bring the stock from stock room to on floor and also keeps a check on the level of stock in his/her section
- where stock room stock levels are low, the job holder should in form the respective manager.

Job Context:
Each Store has a number of department, Which consist of Menswear, Ladies Wear, Children's Wear, House hold, Gift shop etc. It includes all types of merchandise, There will be typically be a number of job holders within the department, each of whom will tend to 'Specialize' in a section or more from one department as sales volumes allow. In addition to this section's on which the job holder concentrates, in case of exigencies of work requirement the services of the job holder would be utilized in other departments, stock room, Customer service desk, Other stores at the same location or any other location etc. also.

Internal Interaction:

- Sales associate
- Sales Officer
- Department Manager
- Assistant Manager Operations
- Store Manager Operations

Basic Interview Requirements
- Screened by an Unit Head -first round
- Class 10 passout - certificate & Marksheet(minimum criteria).
- Adhaar card (dd/mm/yyyy format)
- Pan card
- Active Personal bank a/c for ESIC code generation.
- Vaccination certificate

Any queries, Feel free to call me.

**Job Types**: Full-time, Fresher

**Salary**: ₹12,500.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Malkajgiri, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)